Pre-sale
Before every sale, we identify your needs based on the standards of your industry and the products you use or sell. As such, we conduct thorough laboratory planning and equipment selection to ensure your QC system has no blind spots.
Comprehensive support services, from pre-sale to after-sales, ensure the reliability and performance of your testing machines over time. With a quick response time of 8 hours, we are more prepared for any challenges and can offer quick solutions specific to your industry’s needs.
Before every sale, we identify your needs based on the standards of your industry and the products you use or sell. As such, we conduct thorough laboratory planning and equipment selection to ensure your QC system has no blind spots.
During the sale, we constantly communicate with you throughout the entire process, giving you an honest view of our progress. Through our updates, you are guided in your business decisions and help prepare your quality control system to ensure smoother operations.
Our after-sales service comprehensively covers technical training to help you understand the operations of our machines and carry out your own laboratory processes. For quality issues with our test machines or other services, we can respond within 8 hours to offer a variety of paid services.
When we receive a fault report within 4–8 hours of working time, we address the quality error of our machines at the source. Within 12–24 hours, we fulfill our obligation to replace faulty machinery or parts and provide users with technical support and after-sales service.
We are a trusted and experienced testing equipment manufacturer with prompt support, providing reliable and innovative solutions for all your test equipment needs.
Labtone is a leading testing equipments manufacturer specializing in product reliability and package testing. We provide tailored solutions with deep understanding of our customers’ needs.
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